Russ Plummer
Account Director
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01
Methodology

  • Strategy

    Start with the end in mind; understand the process and then develop the solution.

    Notes
    • Product Definition
    • Requirements
    • Workshops
    • Market Position
    • Stakeholder Guidance
    • Competitive Research

  • Design

    Engage your customers, navigate their journey, solve their problem.

    • User Research
    • Journey Maps
    • Customer Flows
    • Concept Development
    • UX & UI
    • Prototypes

  • Development

    Know your audience, know your outcomes, integrate the latest technology.

    • Development
    • Deployment
    • Testing & QA
    • Web Apps

  • Support

    The project’s over but we’re still here to help guide you on your way.

    • Project Management
    • Product Support
    • Analytics
Fig 01: Some of our services and deliverables
Who we are

We are your trusted partner – an extension of your team. Combining your expertise & our digital capabilities, we are an unstoppable force.

02
Verification
What we do

EXPERTISE

  • STRATEGY

  • UX RESEARCH

  • CUSTOMER EXPERIENCE (CX)

  • USER EXPERIENCE (UX)

  • USER FLOWS & JOURNEYS

  • WCAG 2.1AA

  • APP & WEB DEVELOPMENT

  • NSW DIGITAL DESIGN SYSTEM

Fig 02: Some of our services and deliverables

Our Work

See Us In Action

We can tell you how great we are. But we both know that the proof is in the delivery. So, here’s a selection of our recent projects and how we went about them.

View Our Case Studies