We improve business and customer interactions by helping leaders understand what customers really need and applying the right technology to provide the best experience for everyone.But our mums still have no idea what we do.
Hi, We’re Helium!
As a business, we’re the trusted partner you knew you always needed but didn’t know existed. As a team, we’re the group that makes introducing and updating technology fun. And as people, we’re here to help.
NSW Roads & Maritime Services
To get a better answer, you need to really understand the questions. By diving into the end-to-end process, we created a customer feedback form to efficiently manage over 100,000 enquiries a year.Read Case Study
The People's Picks
A standalone microsite that can be adapted to meet the needs of the users each year. Designed to easily include additional assets and updated content, reusing the platform and avoiding coding changes kept the budget and timing in check.Read Case Study
Start with the end in mind; understand the process and then develop the solution.
Engage your customers, navigate their journey, solve their problem.
Know your audience, know your outcomes, integrate the latest technology.
The project’s over but we’re here to help guide you on your way.
We are your trusted partner - an extension of your team. Combining your expertise & our digital capabilities, We are an unstoppable force.
people are our nucleus and the core of all of our decisions
At the very core of everything we do is the simple question: “How will this affect your customer?”
Every menu, click or action has the user in mind, creating an experience that’s easy to understand and navigate…memorable for all the right reasons.