We improve business and customer interactions by helping leaders understand what customers really need and applying the right technology to provide the best experience for everyone.
But our mums still have no idea what we do.01
Featured Work
Hi, We’re Helium!
As a business, we’re the trusted partner you knew you always needed but didn’t know existed. As a team, we’re the group that makes introducing and updating technology fun. And as people, we’re here to help.
Our purpose
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See For Yourself 
Our Work
NSW Roads & Maritime Services
Feedback Form
To get a better answer, you need to really understand the questions. By diving into the end-to-end process, we created a customer feedback form to efficiently manage over 100,000 enquiries a year.
Read Case StudyThe People's Picks
Website Redesign
A standalone microsite that can be adapted to meet the needs of the users each year. Designed to easily include additional assets and updated content, reusing the platform and avoiding coding changes kept the budget and timing in check.
Read Case Study
View more case studies Fig 02: Helium Portfolio
What we do
Our Services
Strategy
Start with the end in mind; understand the process and then develop the solution.
Design
Engage your customers, navigate their journey, solve their problem.
Development
Know your audience, know your outcomes, integrate the latest technology.
Support
The project’s over but we’re here to help guide you on your way.
Explore all services Fig 03: Service Overview
Who We Are
We are your trusted partner - an extension of your team. Combining your expertise & our digital capabilities, We are an unstoppable force.
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Our Why
people are our nucleus and the core of all of our decisions
At the very core of everything we do is the simple question: “How will this affect your customer?”
Every menu, click or action has the user in mind, creating an experience that’s easy to understand and navigate…memorable for all the right reasons.
Trusted By
Fig 05: SOME OF OUR CLIENTS